Logistics Policy
π Shipping Policy
Thank you for shopping with us π
We are committed to delivering your order safely and efficiently worldwide π
π¦ Order Processing
All orders are processed within 1β3 business days (excluding weekends and holidays).
Once your order has been shipped, you will receive a confirmation email with tracking information π©
π Shipping Time
Estimated delivery time depends on your destination and customs clearance.
β± Standard shipping: 7β20 business days
Please note that shipping times may be affected by:
β’ Customs inspections π
β’ Weather conditions π¦
β’ Carrier delays π
β’ Peak holiday seasons π
π Shipping Address
Please make sure your shipping address is correct before placing your order.
We are not responsible for delivery issues caused by incorrect or incomplete shipping information β
π« Order in Transit Policy
Once your order has been processed and shipped, it is officially in transit π
At this stage:
β Orders cannot be canceled
β Delivery refusal is not accepted
β Chargebacks or payment disputes will not be accepted for packages already in transit
Refusing a shipped package or opening an unauthorized payment dispute violates our store policy.
If you experience any shipping issues, please contact our support team first π¬
We will do our best to help resolve the issue.
π¬ Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days after delivery confirmation so we can assist you.
β€οΈ Need Help?
If you have any questions about your order or shipping, feel free to contact our support team anytime.
Weβre always happy to help π€